Fresh dog food company Butternut Box has won the European Contact Centre and Customer Service Award for Best Customer Engagement approach, a title previously held by the likes of Ebay and Gusto, for the work and commitment delivered by their Customer Love Team. Putting customer experience first is a top...

A ‘sweet and lovable’ dog who was kept muzzled in a crate for at least two years is finally free after being rescued by the RSPCA; and is looking for a very special home. Five-year-old mastiff cross Bandit arrived at RSPCA Brent Knoll, in Somerset, in September (2021) having been...

From climbing mountains to running 21 half marathons in 2021, these three runners are set to take on the London Landmarks half marathon to raise funds for the RSPCA this year. London Landmarks Half Marathon is a scenic 13.1 mile route through the capital which takes place this year on...

PitPat, the UK’s leading pet wellness brand, has launched a groundbreaking GPS tracker for dogs (£149) debuting the product during the Consumer Electronics Show (CES) earlier this month. The highly anticipated GPS device builds on their hugely successful dog activity monitor, which has sold over 100,000 devices in the UK....

With an aim to help reunite lost or stray cats with their owners, the UK Government recently announced plans to introduce mandatory microchipping for cats.    Under these new rules, all cat owners must ensure their puss is microchipped before they reach the age of 20 weeks, and their contact...

The British Veterinary Association (BVA) has issued a statement following a spate of recent media reports about dogs presenting with gastroenteritis-like symptoms in parts of North East England and Yorkshire, prompting speculation that they could be linked to visits to local beaches. Speaking to BBC Radio 4’s PM programme on...

An unwanted rescue dog who has been waiting months for his forever home hopes his heroism will bag him a new family - after he helped find his frightened, missing friend. Two-year-old lurcher George was drafted in to help locate his anxious friend, Louis, who went missing just a few...

And they called it puppy love… does your furry friend have a canine companion they simply love? You know a doggy friend they’re absolutely besotted with? If so, it’s time for them to have a puppy-love getaway. With searches for ‘dog-friendly holiday cottages’ increasing by 100% in the past 90...

Five ‘lovable’ lurchers who are desperate to be loved are seeking fun-filled active homes to call their home. Three-year-old Tiger-Lily was rescued by the RSPCA in May after being abandoned along with two friends. It’s believed they had all been used for hare coursing. Her two friends were soon rehomed...

GoCompare Insurance has reported a 269% increase in the number of people searching for pet insurance, seven days after Christmas, compared with the same timeframe in 2019, proving that the increase in demand for dogs during the pandemic wasn’t just while we were in lockdown. While many pet owners will...